Gift Card FAQ

Using Bartolotta GIft CArds

WHERE CAN I USE MY BARTOLOTTA GIFT CARD?

Bartolotta gift cards are redeemable at

• Ristorante Bartolotta dal 1993
• Bartolotta’s Lake Park Bistro
• Mr. B’s – A Bartolotta Steakhouse
• Bacchus – A Bartolotta Restaurant
• Harbor House
• Joey Gerard's – A Bartolotta Supper Club
• The Commodore – A Bartolotta Restaurant
• Downtown Kitchen

Please note: Bartolotta gift cards are not accepted at Bartolotta Catering & Events at The Grain Exchange, Bartolotta Catering & Events at Discovery World, Bartolotta Catering & Events at The Italian Community Center, Cafe La Scala, or any airport location.

HOW DO I CHECK my BALANCE?


Check Gift Gard Balance 

or by calling 414-258-7885 Monday – Friday 9 AM – 5 PM Central Time or at any Bartolotta Restaurant.

DO BARTOLOTTA GIFT CARDS EXPIRE?


Bartolotta gift cards do not expire. Your gift card will retain its full value until it is used.

CAN I USE MORE THAN ONE GIFT CARD AT A TIME?

Yes. You can use as many Bartolotta gift cards as you like to pay for your meal. Bartolotta gift cards are accepted like cash and therefore can be combined for use together.

CAN I USE MY GIFT CARD TO PAY FOR SPECIAL EVENTS?

Yes. You can use Bartolotta gift cards to purchase tickets to special events that are handled through a third-party application, Tock. You can also use multiple gift cards for payment.

CAN I USE MY BARTOLOTTA GIFT CARD FOR TAX AND GRATUITY?


Yes. You can apply your Bartolotta gift card to your full check including the food, beverage, tax, and gratuity.

what happens to unused amounts?


Any amount not used when paying for your meal stays on your gift card. You can use the remaining balance on your card at your next visit to any participating Bartolotta Restaurant.

CAN YOU REPLACE MY BARTOLOTTA GIFT CARD IF I LOSE IT?


No. Please protect your gift card like cash because they cannot be replaced if lost or stolen.

Purchasing Bartolotta Gift Cards

WHERE CAN I PURCHASE A GIFT CARD?


Bartolotta gift cards can be purchased:

Online
Physical Gift Card 

Phone
414-258-7885

In-Person
Bartolotta Gift Cards are available for purchase at:
Ristorante Bartolotta dal 1993, Bartolotta’s Lake Park Bistro, Mr. B’s –A Bartolotta Steakhouse, Bacchus – A Bartolotta Restaurant, Harbor House, Joey Gerard's – A Bartolotta Supper Club, The Commodore - A Bartolotta Restaurant, and Downtown Kitchen.

Where can I Purchase an Egift?

Bartolotta eGifts can be purchased online through our online store.
eGift Card

CAN I INCLUDE A GIFT MESSAGE WHEN I ORDER A GIFT CARD?

Yes. A gift message can be printed on a message card for your gift recipient at no additional charge.

I DID NOT RECEIVE MY E-CONFIRMATION, WHAT NOW?

Confirmation emails are generated automatically when your order is submitted. If you did not receive a confirmation email, first check your junk/spam folder. If you did not receive the email in your junk/spam folder, please contact us at 414-258-7885 for further assistance.

How do I purchase GIFT CARDS IN BULK Quantities?

For individuals and companies interested in purchasing large amounts of Bartolotta gift cards, we can help you tailor your order. Please call our support office at 414-258-7885 Monday through Friday, 9 a.m. until 5 p.m. central time, to speak to someone about this.

HOW are gift card orders sent?


We ship our gift cards using USPS First Class mail.

We can ship to any street address in the 48 contiguous states. Please be sure to include all appropriate information such as a suite number, floor number, business name, or any other relevant information that will help USPS deliver your package promptly.

WHEN WILL MY GIFT CARD ARRIVE?


Please allow two to four business days for your physical gift card to be delivered by USPS. 

EGifts should be delivered within 10-15 minutes of the scheduled time chosen during check out.

I DIDN'T RECEIVE MY ORDER. WHAT HAPPENS NOW?

Call us at 414-258-7885. We will help to try and locate your package and make sure you receive it at the proper address. Though packages typically do arrive quickly, they can take up to five business days to be received. Please allow for longer delivery times during the holiday season.

Holiday Bonus

What is the Holiday Bonus and why does it have restrictions?

The Holiday Bonus is a complimentary coupon that is awarded for every $100 in Bartolotta gift cards purchased during our holiday gift card promotion which is from November 1 through December 31 of each year. It is not a cash gift card, and because it is a promotional coupon, it does have some restrictions for use. 
 

WHAT ARE THE RestrictIONS ON THE HOLIDAY BONUS?


Please visit bartolottas.com/bonuscard for all terms of use and restrictions.

Can I receive both the holiday bonus coupons and Bartolotta reward points for a gift card purchase?

During the months of November and December, you can receive either the Holiday Bonus Coupon for every $100 in gift cards purchased or you can choose to receive Bartolotta Reward points. It is one or the other but not both.

I HAVE AN EXPIRED HOLIDAY BONUS CERTIFICATE. CAN I STILL USE IT?

The $20 Holiday Bonus is a promotional certificate and DOES have an expiration date. It cannot be used after it has expired. This is a restriction within our system and 

The Holiday Bonus is valid from January 2 - March 31, 2025 and cannot be used on Saturdays, February 14, or for special, ticketed events.

CAN I GET CASH BACK WHEN I USE THE HOLIDAY BONUS COUPON?


The Holiday Bonus Coupon is a complimentary bonus coupon and has no cash value. It must be used at one time – no change is given.

CAN I USE MY REWARD Dollars WITH MY HOLIDAY BONUS COUPON?


Yes, you may use Reward Dollars and Holiday Bonus Coupons for the same purchase.

CAN I USE A BARTOLOTTA GIFT CARD WITH MY HOLIDAY BONUS COUPON?

Yes, you may use gift cards and Holiday Bonus Coupons for the same purchase.