Bartolotta Rewards Privacy Policy

Last Updated: April 18, 2019

This Privacy Policy applies to the online interactions The Bartolotta Restaurants and its affiliates, subsidiaries, divisions and brands (collectively, "Bartolotta") have with you with respect to The Bartolotta Restaurants Guest Loyalty Rewards Program ("Bartolotta Rewards") through the website located at www.bartolottas.com/rewards and bartolottas.myguestaccount.com, the Bartolotta Rewards Mobile APP, and electronic communications related to Bartolotta Rewards (the "Site").

Bartolotta respects your privacy. The purpose of this policy is to inform you of our policies regarding the collection, use, processing and disclosure of your personal information when you use our Site or when we communicate with you electronically regarding Bartolotta Rewards.

Because the very nature of the services we provide through the Site focuses on the collection and analysis of various types of information that Bartolotta Rewards Members ("Members") and those interested in becoming a Bartolotta Rewards Member ("Potential Members") voluntarily provide us, we recommend that you read this Privacy Policy so you will understand the information we collect, and the manner in which we may use such information.

By using the Site or providing us your email address and other personal information, you agree to the collection and use of information in accordance with this Privacy Policy.

WHAT WEBSITE DOES THIS POLICY APPLY TO?

This Policy applies only to information we collect at and through the Site and electronic communications regarding to your interest in Bartolotta Rewards or status as a Member or Potential Member.

Emails you receive from us may contain advertisements and links to third party web sites (“Third Party Materials”). We are not responsible for the privacy policies or content of these Third Party Materials. This Privacy Policy does not govern information we may collect from you on our web site www.bartolottas.com (except for the www.bartolottas.com/rewards webpage), or elsewhere, which should be considered Third Party Materials for purposes of this Privacy Policy.

We encourage you to be aware that when you visit third party web sites or our other web sites, including the www.bartolottas.com web site (except for the www.bartolottas.com/rewards webpage), you should investigate, inquire about, and review the privacy policies of Third Party Materials before you disclose your personal information.

HOW WE COLLECT INFORMATION FROM BARTOLOTTA REWARDS MEMBERS AND POTENTIAL MEMBERS

Certain features on the Site enable Members and Potential Members to provide Bartolotta with certain personal information that we may use to contact or identify you. This information may include, but is not limited to, title, first and last name, email address, phone number, mailing address, date of birth, and favorite location. You may provide personal information to Bartolotta by:

Completing a form or following hyper-links to sign-up to be a part of Bartolotta Rewards contained on a page at our web site or at www.bartolottas.com/rewards or through our Bartolotta Rewards Mobile APP. If we opt to discontinue the operation or make changes to Bartolotta Rewards, Bartolotta may send you an email to communicate this information.
Clicking a hyper-link to join Bartolotta Rewards found on the email to a current member of the program, if the email is forwarded to you under the Refer a Friend option. We do not store your email address unless you join Bartolotta Rewards. We do not store any comments between you and your friend.
You will be able to provide information about your interests through email surveys we send out. This information, too, will assist us in customizing the emails you receive from us.
You may reply to any email we send you. We will store your first reply, and then forward it to the appropriate team member. You may then correspond directly with the team member by email. If we correspond with you directly, we may store this correspondence.
You may choose to opt out of membership in Bartolotta Rewards whenever you receive an email from the program by replying to the email with your request. You may provide comments about why you want to end your membership. We will use your comments to improve the services provided to Members.

There are several other features of Bartolotta Rewards, like Refer A Friend or Comments options that require certain information in order to use them, including without limitation, first and last name, phone number and or email address.

HOW WE USE INFORMATION FROM BARTOLOTTA REWARDS MEMBERS AND POTENTIAL MEMBERS

Bartolotta may use this information to provide Members and Potential Members special event news, distribute promotions and other information via email and mobile notifications from Bartolotta. Additionally, this information enables us to highly personalize the communications on behalf of Bartolotta and tailor it to your own interests, needs, and geographic area.

Bartolotta may also use your personal information to answer your questions, provide you with excellent customer service, and other activities in the normal course of administering Bartolotta Rewards.

If you use other features of Bartolotta Rewards, like Refer A Friend or Comments options, the information that you provide for these options will not be used for any reason other than that for which you provide the information. We will not use an email address you provide under Refer A Friend option to contact your friend after your referral unless your friend elects to join Bartolotta Rewards and the referral is complete.

Whenever we run a contest or sweepstakes, we will tell you what information we will collect from you, how it will be used, and whether we will share it with anyone, such as a service provider we utilize to manage the event.

HOW WE SHARE INFORMATION FROM BARTOLOTTA REWARDS MEMBERS AND POTENTIAL MEMBERS

Bartolotta may share personal information or other information with our subsidiaries, divisions, and affiliates.

We also share your personal information with our third party service vendors who are utilized to assist us in administering Bartolotta Rewards.

Additionally, we will disclose Member and Potential Member personal information as required by law, court order, or as requested by government or law enforcement agencies. Further we may disclose your personal information in the good-faith belief that such action is necessary to defend the rights of Bartolotta, detect, prevent or otherwise address fraud, security or technical issues or protect against harm to the rights, property or safety of Bartolotta employees, agents, affiliates, business partners, Members, Potential Members or Site users. We will cooperate with law enforcement agencies in identifying those who use our services to further illegal activity. We also reserve the right to report any illegal activity to law enforcement for prosecution.

We may sell or provide aggregate statistics about the members of Bartolotta Rewards, traffic patterns, read rates, redemption rates, and related site information to advertisers and for other marketing and promotional purposes or to third party vendors. In these situations, we will not disclose any information that could be used to personally identify you, nor will we supplement information we collect from Members and Potential Members with information from third parties to make the personal information personally identifiable.

If the ownership of all or substantially all of our business changes or we otherwise transfer all or part of our assets relating to our business or the Site to a third party, such as by merger, acquisition, bankruptcy proceeding, joint venture, partnership or otherwise, we may transfer or sell your personal information to the new owner. In such a case, unless you agree differently or unless otherwise permitted by applicable law, your information would remain subject to the terms and conditions set forth in this privacy policy.

Except as set forth in this Privacy Policy, Bartolotta will not sell your personal information to any other organization unless you expressly agree to it.

LOG FILES

We use IP addresses to analyze trends, administer the Bartolotta Rewards system, track our users’ movement and web browsers used and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We automatically track certain information, including banners or other hyperlinks clicked on and whether members read the email messages from Bartolotta and may include personal information.

SOCIAL MEDIA, COOKIES, WEB ANALYTICS AND AGGREGATED DATA

Social Media

Bartolotta is active on social media pages, such as Facebook, Instagram and Twitter with respect to Bartolotta Rewards, and Bartolotta may integrate social media widgets or features on the Site. These social media companies may recognize you and collect information about your visit to the Site, and they may set a cookie or employ other tracking technologies. Your interactions with those features are governed by the privacy policies of those companies. Bartolotta may display targeted advertising to you through such social media platforms. Such social media companies have interest-based advertising programs that allow Bartolotta to direct advertisements to users who have shown interest in Bartolotta or Bartolotta Rewards when you visit a social media platform. These advertisements are governed by the privacy policies of those social media companies that provide them.

To improve your experience on the Site, we may use “cookies,” web beacons, and other technologies to receive and store certain information when you interact with the Site. Cookies are small text files that the Site may place on your computer as a tool to remember your preferences. When you visit our Site again, the cookie allows our site to recognize your browser. Cookies may store unique identifiers, user preferences and other information, such as your IP address, what pages you visit or how you arrived at our Site. You may refuse the use of cookies by selecting the appropriate settings on your browser; however please note that if you do this you may not be able to use the full functionality of the Website. To learn more about how we use cookies, please visit http://www.allaboutcookies.org.

Web Analytics

We may use third party service providers, including but not limited to Google Analytics, to monitor and analyze the use of the Site.

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand Website traffic, and web page usage. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: https://policies.google.com/privacy?hl=en

Aggregated Data

Bartolotta may take personal and business information and aggregate data so that it is no longer identifiable. Bartolotta may use this information to enhance the features of its Website and services. As stated above, Bartolotta may also sell or license this aggregated information to third parties or publish the information. Bartolotta will take reasonable precautions to ensure that such aggregated information does not contain any confidential or otherwise identifiable data that could be used to identify its source.

STORAGE AND TRANSFER OF MEMBER AND POTENTIAL MEMBER INFORMATION

Bartolotta is based in the United States. Any information collected through the Site or electronic communications as described in this Privacy Policy may be stored and processed in the United States or any other country in which Bartolotta or its affiliates or service providers maintain facilities. The United States is not recognized as having adequate safeguards. If you are located outside of the United States, please note that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the United States.

CONTROLLING OR CHANGING MEMBER INFORMATION

You have the right to access, correct, or delete your personal information in certain circumstances. You also have the right to withdraw any consent you have given Bartolotta to process your personal information. If you have questions about the personal information Bartolotta has about you, need to modify, access or delete your information, or want to withdraw your consent for Bartolotta to process your personal information, you can contact us as provided below.

You can add to, update or change the information in your account by submitting changes to your information found in your online account. If you believe that any of the information we have is incorrect, please write to rewards@bartolottas.com or visit www.bartolottas.com/rewards/contact-us.

You will have the opportunity to opt out of messaging in Bartolotta Rewards when you receive an email. If you opt out of messaging in Bartolotta Rewards, your name will be added to a list of individuals who have ended their messaging and the transmission of emails to you will stop without undue delay. Should you subsequently opt back into messaging in Bartolotta Rewards, your messaging will be reinstated as though no break had occurred.

We will keep your personal information until you contact us and tell us to modify or delete it from our servers or until we determine that the personal information is no longer needed to fulfill the purposes for which it was collected. Bartolotta will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, protect our assets, and enforce our agreements.

SECURITY

Protecting the safety of your personal information is important to us. We maintain appropriate technical, administrative and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use.

All personal information we collect from Members and Potential Members is stored on secure servers and protected against unauthorized access. The data network is a secure network protected by industry standard firewall and encrypted password protection systems. Only select employees have access to Members’ and Potential Members' personal information stored in our databases.

Remember to sign out of your account when you have finished reviewing your Bartolotta Rewards account. We also recommend that you do not divulge your Bartolotta Rewards account password to anyone. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or you are using a computer in a public place like a library or Internet café.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure and third parties may unlawfully intercept or access transmissions or private communications. As a result, while we will strive to protect your personal communications and information, we cannot fully ensure or warrant the security of any personal information you transmit to Bartolotta.

PROTECTING CHILDREN'S PRIVACY

Our Site is not directed toward children under 13 years of age, and we do not knowingly collect personal information from anyone under 13 years of age. If you are under the age of 13, please do not attempt to use the Site or provide any personal information about yourself. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information. If you believe we have collected personal information from a child under the age of 13, please contact us as provided below.

GOVERNING LAW AND JURISDICTION

Unless otherwise required by applicable law, this Privacy Policy, and Bartolotta's collection and use of Member and Potential Member personal information, shall be governed and interpreted in accordance with the laws of the United States and the State of Wisconsin. Any disputes arising out of this policy shall be adjudicated in Milwaukee County, Wisconsin or a federal court of competent jurisdiction in the Eastern District of the State of Wisconsin.

PRIVACY POLICY CHANGES

Bartolotta reserves the right to change this Privacy Policy at any time without prior notice. Any changes to this Privacy Policy will be posted on the Site and will be effective immediately upon posting.

HOW CAN YOU CONTACT BARTOLOTTA?

We appreciate your comments and questions regarding this Privacy Policy. If at any time you believe we have violated this Privacy Policy or any of your personal information maintained by us is inaccurate, please notify us by email and we will use commercially reasonable efforts to investigate and, if we deem necessary, correct such violation or inaccuracy. Our contact information is rewards@bartolottas.com.

We encourage you to contact Bartolotta if you have concerns regarding this Privacy Policy or our privacy practices. However, any EU resident who feels we have not resolved a privacy concern related to personal information processed or transferred by Bartolotta has the right to submit a complaint to a supervisory authority.